Privacy Policy
Last updated 9 November 2026.
This policy explains how K2G Jet Wash handles personal information collected through k2gjetwash.com.au. We handle it in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you request a quote, we collect the details you enter: your name, phone number, email address (optional), suburb, the service you need and a description of the job. If you contact us by phone or WhatsApp, we receive your number and anything you send, such as photos of the job.
The website does not use cookies, analytics or advertising trackers.
Why we collect it
We use your details only to respond to your enquiry, prepare a quote, arrange and carry out the work, and follow up about it. We do not sell, rent or trade your information, and we do not use it for marketing without your consent.
How it is stored and shared
Quote requests are sent by email to our business inbox. The website is hosted by Cloudflare, which processes form submissions and keeps limited technical logs (such as IP addresses) to run and protect the site; it may store data outside Australia. WhatsApp messages are handled by WhatsApp under its own privacy policy. We share your information with no one else, unless the law requires it.
We take reasonable steps to protect your information and keep it only as long as we need it for the purposes above or as the law requires.
Access, correction and complaints
You can ask to see or correct the information we hold about you, or ask us to delete it. To do so, or to make a privacy complaint, call or WhatsApp 0421 232 455, or send a message through the quote form. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The date at the top shows when it last changed.